Welcome to Shwi App! These Terms of Service ("Terms") govern your use of our WhatsApp booking platform and related services. By accessing or using our services, you agree to be bound by these Terms.
By creating an account, accessing our platform, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our services.
Shwi App provides a WhatsApp-based booking system that enables businesses to:
To use our services, you must:
You are responsible for:
You may use our services to:
You may not use our services to:
Our pricing is available on our website and may change with notice. You agree to pay all fees associated with your chosen plan, including:
Payments are processed securely through third-party payment processors. You authorize us to charge your payment method for all applicable fees.
We offer a 30-day money-back guarantee for new customers. Refund requests must be submitted within 30 days of initial purchase. Refunds are processed at our discretion and may take 5-10 business days.
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of information as described in our Privacy Policy.
All content, features, and functionality of our platform are owned by Shwi App and are protected by copyright, trademark, and other intellectual property laws.
You retain ownership of your business data and customer information. By using our services, you grant us a limited license to use your content solely to provide our services to you.
We strive to maintain high service availability but cannot guarantee uninterrupted access. We may:
IMPORTANT: To the maximum extent permitted by law, Shwi App shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our services.
You agree to indemnify and hold harmless Shwi App from any claims, damages, or expenses arising from:
You may terminate your account at any time by contacting our support team. Upon termination, your access to the platform will be suspended, and your data will be handled according to our data retention policy.
We may suspend or terminate your account if you:
Our service integrates with WhatsApp Business API. You agree to:
Our platform may integrate with third-party services. Your use of these services is subject to their respective terms and conditions. We are not responsible for the availability, content, or practices of third-party services.
Our services are provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
These Terms are governed by the laws of South Africa. Any disputes arising from these Terms or your use of our services will be resolved in the courts of South Africa.
We may update these Terms from time to time. We will notify you of material changes by:
Your continued use of our services after changes become effective constitutes acceptance of the new Terms.
If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will remain in full force and effect.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Shwi App regarding your use of our services.
If you have any questions about these Terms, please contact us at:
Shwi is a smart WhatsApp booking system that helps businesses automate appointments, manage customer chats, and save time.
Shwi 2025. All Rights Reserved.